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Great service, Tanya bent over backwards to get my tyre sorted within the day, even though they didn't have in stock. Had my car back by 3.30 with a new tyre.
They agreed a date and time for my vehicle's service that was convenient for me, the car was serviced as expected and a supporting video provided. Items that are likely to need attend to in the period ahead were fully explained.
Chandlers Hailsham service experience was faultless . The service advisor Jake Smith was excellent from the start, really looked after me and my car ,made my service visit a pleasure! Other members of staff were also excellent! Thank you
Jake the service guy was excellent and dealt with getting my car serviced very well
due to the virus, the care taken to make the customer safe & comfortable was very good. obviously I couldn't wait for my vehicle, but the vehicle was attended to as quick as possible.
I have a slightly older BMW so obviously it can be a bit nerve wracking going to a main dealer. However, the team at Chandlers Hailsham did a great job and I was able to keep my full BMW service history which was important to me.
Warning signs of tyres & very low battery showed, so called into Chandlers Hailsham & the help received was excellent.
Easy to deal
All the staff I have dealt with at Chandlers have been very helpfull
Well organised in difficult times
Service carried-out to my satisfaction.
Problem was solved
Really helpful. Instantly understood the problem and have solved it.
Great and efficient service. Very friendly and easy to deal with
The service and customer care was totally acceptable.
Friendly and helpful service. Dont have anything negative to say.
Everything done as expected at price agreed and always going the extra mile when necessary.
All done as promised and at time stated.
Lee looked after me on this occasion. He is always highly professional, welcoming and extremely friendly. Lee takes time to explain everything clearly making sure you fully understand what the technicians have done. He is a credit to the team.
This time I had to wait a shorter time then previously
Very efficient kept me informed what was happening.
Polite and efficient service
Good communication and service
Just what i expected
easy to book (via app), no delays on arrival, work completed on time - no delays or issues..additional work required booked without fuss. Very slick..
Always kept informed by the staff what is happening and they are always helpful
Efficient and professional service plus they fixed the problem.
Great service, informed every step of the way. Derek was very helpful and explained the issues. Thank you.
Everything is always organised and on time
Always ready to fix a oroblem
Polite friendly staff and good service. I have been using this dealer for about 30 years and please with the service.
Booked in fine. . Work carries out . Collection all good
The delivery was on time despite possible Brexit delays and the purchase was made simple and efficient
Adam at Chandlers Hailsham was marvellous and expertly guided me through the whole process smoothly
No problems, everything was quick and easy
Smooth seamless process
Very easy to deal with everyone at Chandlers
Excellent service and John Payne went above and beyond to help me
Have not picked up my vehicle yet but very happy as I have been kept up to date about status of my vehicle.
A perfect centre and John Payne was a great sales guy
Everything was very easy from start to finish