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About Chandlers Hailsham BMW

Our commitment to you is to maintain the highest possible standards at all times.

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James Copper

Service Manager

Matt Quarrington

BMW Product Genius

Jake Smith

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Great service, Tanya bent over backwards to get my tyre sorted within the day, even though they didn't have in stock. Had my car back by 3.30 with a new tyre.

Service

Thorough

Service

They agreed a date and time for my vehicle's service that was convenient for me, the car was serviced as expected and a supporting video provided. Items that are likely to need attend to in the period ahead were fully explained.

Service

Chandlers Hailsham service experience was faultless . The service advisor Jake Smith was excellent from the start, really looked after me and my car ,made my service visit a pleasure! Other members of staff were also excellent! Thank you

Service

Jake the service guy was excellent and dealt with getting my car serviced very well

Service

due to the virus, the care taken to make the customer safe & comfortable was very good. obviously I couldn't wait for my vehicle, but the vehicle was attended to as quick as possible.

Service

Pleasant staff

Service

I have a slightly older BMW so obviously it can be a bit nerve wracking going to a main dealer. However, the team at Chandlers Hailsham did a great job and I was able to keep my full BMW service history which was important to me.

Service

Warning signs of tyres & very low battery showed, so called into Chandlers Hailsham & the help received was excellent.

Service

Easy to deal

Service

All the staff I have dealt with at Chandlers have been very helpfull

Service

VERY GOOD

Service

Well organised in difficult times

Service

Service carried-out to my satisfaction.

Service

Problem was solved

Service

Really helpful. Instantly understood the problem and have solved it.

Service

Great and efficient service. Very friendly and easy to deal with

Service

The service and customer care was totally acceptable.

Service

Friendly and helpful service. Dont have anything negative to say.

Service

Everything done as expected at price agreed and always going the extra mile when necessary.

Service

All done as promised and at time stated.

Service

Lee looked after me on this occasion. He is always highly professional, welcoming and extremely friendly. Lee takes time to explain everything clearly making sure you fully understand what the technicians have done. He is a credit to the team.

Service

This time I had to wait a shorter time then previously

Service

Very efficient kept me informed what was happening.

Service

Polite and efficient service

Service

Good communication and service

Service

Just what i expected

Service

Excellent

Service

easy to book (via app), no delays on arrival, work completed on time - no delays or issues..additional work required booked without fuss. Very slick..

Service

Always kept informed by the staff what is happening and they are always helpful

Service

Efficient and professional service plus they fixed the problem.

Service

Just brilliant

Service

Very good

Service

Great service, informed every step of the way. Derek was very helpful and explained the issues. Thank you.

Service

Everything is always organised and on time

Service

Always ready to fix a oroblem

Service

Polite friendly staff and good service. I have been using this dealer for about 30 years and please with the service.

Service

Booked in fine. . Work carries out . Collection all good

Service

The delivery was on time despite possible Brexit delays and the purchase was made simple and efficient

Sales

Adam at Chandlers Hailsham was marvellous and expertly guided me through the whole process smoothly

Sales

No problems, everything was quick and easy

Sales

Smooth seamless process

Sales

Very easy to deal with everyone at Chandlers

Sales

Excellent service and John Payne went above and beyond to help me

Sales

Have not picked up my vehicle yet but very happy as I have been kept up to date about status of my vehicle.

Sales

A perfect centre and John Payne was a great sales guy

Sales

Everything was very easy from start to finish