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About Chandlers Hailsham BMW

Our commitment to you is to maintain the highest possible standards at all times.

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James Copper

Service Manager

Matt Quarrington

BMW Product Genius

Jake Smith

Service Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Generally pleasant and efficient

Service

Solved problem.

Service

Car was collected and brought back to my home promptly and with no issues.

Service

All good

Service

Work completed on time and car returned direct to my door.

Service

Senior advisor Derek always professional and understanding

Service

Professional, straightforward and executed as expected

Service

Friendly, efficient and helpful service.

Service

The service advisor was professional and caring

Service

As detailed in the previous answer

Service

Excellent service

Service

Work completed and explained in full

Service

Did as advised

Service

Adapted for projection of covid Completed works within warranty

Service

Everything done as promised, and car valeted foc.Enjoyed the undercar on ramp video as well.

Service

I had a very small issue and Tom took full ownership of it and it was resolved to my satisfaction, very impressed.

Service

Friendly staff. Explanation of costs. Work well done.

Service

Always friendly staff, fixed the car with no problem.

Service

Everyone did there job well

Service

My car was finished ahead of schedule. They also cleaned it inside and outside

Service

Kept informed on progress of job which was completed very satisfactory.

Service

All members of staff were really helpful, especially Lee who managed my service. He kept me informed of progress at all times and did an amazing job of asking BMW if they could help with the cost of the work needed which they ended up covering.

Service

Derek ashford and Ryan the technician are so helpful.giving full confidence in ther work and advice.

Service

All round excellent attention

Service

Good experience, especially given current Covid 19 restrictions. Staff helpful and friendly.

Service

My contact with BMW have always made me feel I was important.

Service

Did what needed to be done

Service

efficient

Service

Outstanding service!

Service

Car end of warranty check completed quickly.

Service

The guys are the best

Service

The car was serviced and MOT'd and I was kept fully informed via video recordings and telephone calls throughout the day, so I knew exactly what was going on.

Service

Excellent service every time.

Service

Service was very quick.

Service

No issues - well looked after by Charlie and Jason.

Sales

James provided all the answers to my questions and kept me fully informed and updated through out the process

Sales

Got exactly what I wanted and updates when I needed

Sales

As above