OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
185 ratings and 71 comments received in the last 90 days.
22 May 2022
Great service, friendly staff and helpful during the process.
15 May 2022
Great turn around. Went in looking for a quote on a new 1 series including a part exchange on my current vehicle. Picked up the new vehicle 4 days later.
11 May 2022
Quality customer service but took months to get my car
21 April 2022
Very professional.
14 April 2022
Easy process and car originally arrived early, slight delay due to a recall but only delayed for a short period
13 April 2022
Very professional and friendly
11 April 2022
Excellent service throughout.
11 April 2022
Great service.
08 April 2022
DANIEL HARMAN-WILSON IS A TRUE GENT. HE DIDN'T MESS ABOUT AND MADE BUYING A BMW THE EASIER THAN BUYING A LOAF OF BREAD. COULD NOT FAULT THE SERVICE I RECEIVED AND CAN NOT RATE DANIEL ENOUGH AS A PERSON IN GENERAL. WILL BE RETURNING TO DANIEL FOR ANY
11 June 2022
Superb loan car and helpful attitude
09 June 2022
Very helpful and friendly.
06 June 2022
The service was great
05 June 2022
Simple, courteous and friendly reception
03 June 2022
No problems
02 June 2022
Lee as always is brilliant and a pleasure to work with
30 May 2022
Would have been five if cat had been properly hoovered
28 May 2022
They did what they said they would do.
27 May 2022
Greeted kindly and kept in touch. Everything went smoothly.
24 May 2022
Dealt with as expected.
27 May 2022
Despite delivery delays due to resolved technical issues it was delivered roughly to timescale. Very happy.